Warranties and Returns

Warranty:

All products purchased from AmbushBoardCo.com carry the full manufacturer's warranty unless sold as a "no warranty" item. In the event that the manufacturer is no longer in business, AmbushBoardCo.com will review your warranty claim and, at our discretion, help to provide an equitable solution. All warranty claims may only be made by the purchaser on record. Our policy is to repair or replace all warranty/defective product. No refunds will be given on warranty claims. The customer is responsible for all return shipping costs. Please contact us regarding any warranty questions.

Returns and Exchanges:

AmbushBoardCo.com is committed to you being fully satisfied with your purchase. If, for any reason, you would like to return any unused product, please follow these guidelines:

  * Items must be return within 30 days from date of purchase.

  * Contact us for a Return Authorization number or click here to download a Return Authorization form (this form cannot be used to return warranty/defective items).

  * No refunds or exchanges without a valid R.A.#.

  * Send the unused product back to us insured for the full value (FedEx, UPS, or USPS traceable only).

  * Customer is responsible for all return shipping costs.

Upon inspection of returned product, AmbushBoardCo.com, at it's discretion, will issue a full or partial refund less the original shipping charges. All returned items that were shipped under our Free Shipping promotion will be credited less the actual shipping costs. Customer pays price difference and new shipping costs on exchanged merchandise.

Refused Shipments:

Any refused shipments will be charged a 20% restocking fee and credited less the original shipping costs.

Errors:

It is our intention to process each and every order with 100% accuracy. Please accept our sincere apologies in advance for any errors. Please contact us immediately to report the error. We will promptly send out the correct replacement product and pick up the incorrect item at our expense.

Damaged Shipments:

Should you recieve any product that has been damaged in shipping, please contact us immediately. It is important that you do not discard the damaged packaging. We will have the shipment carrier pick up the damaged package and we will send out a replacement when the damaged item is recieved and inspected at our warehouse. All damage claims must be reported within five business days of receipt of goods. Any claims reported after five business days are subject to denial.